Transaction Services Representative

Job Listing No: 9740000

Transaction Services Representative

Citibank Berhad – George Town, Pulau Pinang – Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor’s Degree Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 18014688 Description Transaction Services Representative: Perform day-to-day operational tasks in trade service transactional processing Deliver services in line with agreed service standards and turnaround time to meet customers’ expectations Handle basic enquiries received from internal and external customers & provide workable solutions Ability to grasp Product features, operational and technology aspects of transaction processing Ensure compliance with guidelines and policies governing trade service operations Provide technical support to Product and Relationship Managers of the business units Prepare and circulate daily, weekly, and monthly MIS to our stakeholders Qualifications A recognized tertiary qualification in Banking, Finance, Business, Economics, Accounting o… – Permanent – Full-time

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