Team Leader (Mandarin)
Accenture – Kuala Lumpur – Job description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. Responsible for: Complete the required number of quality assurance audits Cascade and train the team on process updates Re-train and re-educate the team should there are identified error trends. Calibrate with Subject Matters on quality scoring Maintain and improve the training curriculum and train new hires Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project. Train new hires Interface effectively with other teams, delivery lead Interface effectively with Client team Address technical questions from the… – Permanent – Full-timeApply for this job.