Specialist – HKPOS UAT

Job Listing No: 9740000

Specialist – HKPOS UAT

AIA – Cyberjaya, Selangor – Handles and supports system modifications and UAT of Policy Owner Services related systems as required for products, projects, campaigns and compliance. Ensure team processes all change requests received as per stipulated requirements. Monitor Work Queue daily closely. Ensure that team members are competent to meet the service benchmarks. Complete Management Reporting within agreed timeline Ensure daily audit reports are checked and findings are rectified as per stipulated target & timeline. Ensure that staff Engagement Score, or Attrition Rate & Impact Plans Implementation meeting timeline & objectives as agreed with superior. Identify, propose and implement improvement opportunities on system/process/people. Attend & get certified for development plans identified to upgrade authority limit/ up skilled and personal development. Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements Job Requireme… – Permanent – Full-time

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