Service Delivery Manager

Job Listing No: 9740000

Service Delivery Manager

Hays – Malaysia – JOB_967230 1129702 Service Delivery Manager role in Shah Alam for a world renowned office solution provider. Your new company This organisation is synonymous with innovation and cutting edge technology. They are renowned as the world’s largest manufacturer of office equipment and is an industry leader in providing office solutions. Due to market growth, a new Service Delivery Manager is needed to join the shared services team in the Shah Alam office. Your new role You will be supporting the global team with solution implementation projects. You will be responsible for engaging resources to provide proactive maintenance in accordance to the SLA. You are also the liaison for the end users in all matters concerning the account managed. You will analyse the utilisation of the products and ensure that the capabilities match the business requirements. You are also responsible for providing ongoing feedback for strategy development and deployment. What you’ll need to succeed To suc… – Permanent – Full-time

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