Senior Administrator – General Affair

Job Listing No: 9740000

Senior Administrator – General Affair

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Myriad (M) Sdn Bhd

Myriad is multi-disciplinary professional service company that provides client services through corporate planning, business consulting and Recruitment and Human Resource consulting. We are looking candidate for our client.

Through its worldwide network, our client business unit focuses on supplying a wide variety of tubular products including high-grade Oil Country Tubular Goods (OCTG), OCTG accessories, line pipe and specialist tubulars to companies in the oil, gas, petrochemical, refining and boiler manufacturing industries, among others.

To enhance their customers’ experience, they aim to be a Total Solutions Provider for both products and services. In addition to their proprietary supply chain management (SCM) system which provides comprehensive well management services, they are expanding the value chain beyond conventional product trading into services not routinely provided by pipe suppliers, such as manufacturing, distribution and oilfield services. With unrivaled know-how and a holistic management approach from procurement to delivery and application, they consistently deliver solutions that maximize customer satisfaction.

Key Performance Indicators

  • Job knowledge and work quality
  • Attitude and initiative
  • Punctuality
  • Timeliness in A/R and A/P processing
  • Accuracy and timeliness in purchasing and billing
  • Follow through and timely accomplishment of tasks and duties
  • Timely invoicing as established in the guidelines

Projected Time Allocation

20% Purchasing

20% Bookkeeping

40% General Office Tasks

15% Misc Tasks Assigned by Management

5% Human Resources Duties and Responsibilities

Purchasing

  • Work with Sales and/or Service Depts. regarding the customer’s request
  • Research our vendors for the best price
  • Once approved, purchase the product, advise the customer of the estimated delivery date (with a notification to the technician)
  • Purchase and maintain proper level of inventory

Bookkeeping

  • Receive customer payments. Confirm correct amount has been paid
  • Receive invoices from vendors and confirm amounts are correct
  • Generate spreadsheet listing check and bills
  • Review A/R weekly and send payments reminders to customers who have exceeded their payment terms
  • Reconcile petty cash

General Office Duties

  • Filing
  • Backup on the phones when the techs are busy • Receive and open mail
  • Order office supplies
  • Setup and maintain new customers in ConnectWise
  • Setup and maintain new agreements for our customers

Misc Tasks Assigned by Management

  • From time to time the Office Administrator will be assigned project by the Director or Manager.
  • Be able to work in both a team setting and independently in order to complete the assignment

Human Resources

  • Have all required New Hire forms completed
  • Advise Account Dept of any new hires for payroll
  • If a technician has been hired, check out their tool kit to them, phone and laptop if needed
  • Explain insurance and IRA benefits. Have employee complete appropriate forms and submit to vendors.
  • If employee leaves, be sure all items that were checked out to them has been turned in

Supervisory Responsibilities

This position does not have any supervisory responsibilities, but the individual is expected to be a good team player and responsibly delivers results that benefit our Customers and our team.

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

  • Business Ethics — Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values
  • Initiative — Search out new tasks and expand abilities professionally and personally
  • Teamwork — Balances team and individual responsibilities; exhibits objectivity and openness to others’ view; gives and welcomes feedback; contributes to building a positive team spirit
  • Problem Solving — Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations
  • Customer Service — Provide our customers with the best possible service to meet their needs
  • Written Communication — Writes clearly and informatively; edits work
  • Oral Communication — Speaks clearly; listens and gets clarification; responds well to questions

Skills and Qualifications

  • Four (4) year degree or greater
  • Two (2) years of customer service experience
  • Two (2) years of accounts receivable experience
  • Two (2) years of sales support experience
  • Excellent organizational skills
  • Excellent verbal and written communication skills
  • Experience in scoping and managing projects through completion

Job Type: Full-time

Salary: RM3,500.00 to RM4,500.00 /month

(Kuala Lumpur City Centre, Kuala Lumpur)

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