MYS CTSM PG Customer Service Analyst

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19020993 Description Receive and handle incoming calls/emails and be ready to assist  Provide assistance and solution to clients’ inquiries  If inquiries are not able to resolve the phone perform investigation analysis and log the cases into a proprietary case tracking system updating the case progress and tracking the case to closure  Perform investigation analysis for inquiries by logging the cases into a proprietary case tracking system updating the case progress and tracking the case to closure Ensure that the cases are resolved within pre-defined standard turnaround time  Work with internal solution providers and accomplish final resolutions for client case Gain sufficient knowledge of product features and operational and technology aspects of tra... - Permanent - Full-time


MYS CTSM KL Compliance Business Control Senior Analyst

Citigroup - Kuala Lumpur - Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur Education: Bachelor's Degree Job Function: Compliance and Control Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19010154 Description Job Purpose: Work with the AML APAC teams within countries, Regional teams in Hong Kong, Singapore and Kuala Lumpur Hub to ensure that there is an effective risk assessment and control environment in place within the AML functions in APAC Drive high quality standards for processes and controls and demonstrate these to the business partners. Job Context: Citi AML provides mitigation on money laundering and terrorist financing risks for Citi and its customers in the global marketplace across three pillars of Prevention, Detection and Reporting.


Core Java Developers

Thakral One Pte Ltd - Kuala Lumpur - Minimum 4+ years of experience in the IT domain. Minimum 2 years of experience in core java development.


MYS CTSM PG Customer Service Senior Supervisor

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19014908 Description Receive and handle incoming calls/email/chats greet clients and be ready to assist Provide assistance and solution to clients’ inquiries If inquiries are not able to resolve the phone perform investigation analysis and log the cases into a proprietary case tracking system updating the case progress and tracking the case to closure Perform investigation analysis for inquiries by logging the cases into a proprietary case tracking system updating the case progress and tracking the case to closure Ensure that the cases are resolved within pre-defined standard turnaround time Work with internal solution providers and accomplish final resolutions for client case Gain sufficient knowledge of product features and operational and technology aspects o... - Permanent - Full-time


MYS CTSM PG Client Onboard Analyst

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19015666 Description Client Onboard Analyst 1 You will be part of the Treasury and Trade solutions (TTS) in the Account Services Unit. This team is responsible for the end to end delivery of all account servicers operations for our clients.


Test Coder

Petaling Jaya, Selangor - Key Roles and Responsibilities [Software development understanding or experience within a Java, OSGI, Micro-services based software stack (JBOSS Fuse)] Pair-program/ peer review code. Verification of user stories/ acceptance criteria & design of associated test cases. Automation of test cases within Sprint.


Citibank Berhad KL Information Security Officer Lead Analyst

Citigroup - Kuala Lumpur - Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur Education: Bachelor's Degree Job Function: Compliance and Control Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19018124 Description Description: We are seeking to hire a proficient and astute Business Information Security Officer (BISO) with an excellent communication skill and a self-starter who is able to initiate and successfully drive programs and projects to completion with little or no management supervision. The individual fulfilling this role will work with Regional Group Information Security Officers (GISOs), Business Leaders, and applicable stakeholders to ensure Citi's information is protected; and partner with the business to ensure information risks are appropriately mitigated through the deployment of a sustainable information security risk management program. Key Roles and Responsibilities: Actively supports the execution of the Citi Global Information S... - Permanent - Full-time


Assistant Manager, Sales Support

Standard Chartered - Petaling Jaya, Selangor - About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.


MYS CTSM PG Client Onboard Analyst

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19020564 Description Client Onboard Analyst 1 You will be part of the Treasury and Trade solutions (TTS) in the Account Services Unit. This team is responsible for the end to end delivery of all account servicers operations for our clients. The Account Service Unit involves working with customers and internal business partners to collate and issue customer documentation packages for account opening and account maintenance.


Malaysia Kuala Lumpur: Svc Supv I-Cementing

Halliburton - Kuala Lumpur - We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry


MYS CTSM PG Cash and Trade Processing Analyst 1

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Transaction Processing Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19017787 Description Cash and Trade Proc Analyst 1 Perform day-to-day operational tasks in trade service transactional processing Deliver services in line with agreed service standards and turnaround time to meet customers' expectations Handle basic enquiries received from internal and external customers & provide workable solutions to client or supplier inquiries Ability to grasp Product features, operational and technology aspects of transaction processing Ensure compliance with guidelines and policies governing trade service / finance operations Provide technical support to Product and Relationship Managers of the business units Ability to handle tasks and special projects by ensuring timely delivery in accordance to project plans Qualifications Bachelor’s... - Permanent - Full-time


Manager, Segment, Revenue & Channel Insights

Hong Leong Bank Berhad - Kuala Lumpur - Manager, Segment, Revenue and Channel Insights The position is part of Analytics team with view on optimizing Hong Leong's multi-channel sales and service delivery. The candidate will also be heavily involved in Hong Leong's omni-channel strategies aspiration in order to provide superior customer journey and increase efficiency of self-service terminals Key Responsibilities Demonstrate excellent ability in identifying trends and opportunities across all channel and previous experience in report and dashboard automation.


Creative Technologist

Accenture - Kuala Lumpur - Job description The Creative Technologist is a critical role that helps to bring life to our design work, as quickly and tangibly as possible, with an early understanding on feasibility and technical implications. Design prototyping is not a new function in our sector, however few companies have successfully and consistently integrated this role into the standard design offering. Accenture Interactive is committed to doing so, and to illustrating the enormous value of prototyping as an integral and regular step in the process of conceptualizing, refining and finalizing a designed service or product


MYS CTSM PG Customer Service Analyst

Citigroup - George Town, Pulau Pinang - Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor's Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19019101 Description Perform investigation analysis for inquiries by logging the cases into a proprietary case tracking system, updating the case progress, and tracking the case to closure Ensure that the cases are resolved within predefined standard turnaround time Work with internal solution providers and accomplish final resolutions for client cases Gain sufficient knowledge of product features, and operational and technology aspects of transaction banking (Cash Management and Trade) products that would result in elevated client experience with investigations Ensure timely updates of client cases in accordance to predefined frequency Demonstrate ability to look beyond the surface of operational issues by identifying root causes, identifying solutions, and champi... - Permanent - Full-time


MYS CTSM KL KYC Case Manager

Citigroup - Kuala Lumpur - Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur Education: Bachelor's Degree Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19018379 Description MYS CTSM KL â€" KYC Case Manager Description: Job Purpose: The Business Support Unit is an AML/KYC support/control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the electronic KYC Record and supporting appendices in partnership with Relationship Management and Compliance teams Job Background/Context: Every new and existing client of Citi’s Institutional Clients Group is required to have a KYC Record before an account can be opened. The KYC Record outlines important information about the customer There is a requirement to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are diff..


Business Unit Director

Pulau Pinang - The Business Unit Director , will be based in Chennai, India. This role will be rsponsible for managing day-to-day operations and core functions of operations in order to achieve and maintain operational excellence. We are looking for someone who demonstrates Intense collaboration Passionate customer focus Thoughtful, fast, disciplined execution Tenacious commitment to continuous improvement Relentless drive to win Here is a glimpse of what you’ll do Establish and communicate Business Unit objectives and assignments.


MYS CTSM KL SSO Transaction Capture Senior Supervisor

Citigroup - Kuala Lumpur - Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur Education: Bachelor's Degree Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 19021292 Description Main Responsibilities: Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions (eg Income & Corporate Actions payment, Account Opening process, Security Coding maintenance, etc.) Provide prompt advice to regional branches to ensure smooth operations and service delivery Reconciliation of payment confirmation from sub-centers with system records Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries Adhere to corporate policies and participate in self assessment, quality reviews and audit Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff Perform routine check... - Permanent - Full-time


Digital Marketing Consultant

Kelly Services - Malaysia - Digital Marketing Consultant Responsibilties : ASEAN Projects Management Digital marketing analytics (break down of data based on strategies and platforms) Digital marketing initiatives reporting (quarterly) ASEAN website management Location : Nu Sentral Contract : 12 Months Requirements : Good excel and reporting skills Can speak well and communicate effectively as one project we foresee has some training involved so this candidate will perform basic training for some of the markets in ASEAN. Prefer someone junior with interest in digital marketing or marketing communications. Must be able to work independently.


Info Security Senior Analyst – Technology & Operations

Kuala Lumpur - About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.


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