MYS CTSM PG – Transaction Services Professional (TSP)

Job Listing No: 9740000

MYS CTSM PG – Transaction Services Professional (TSP)

Citigroup Transaction Services (M) Sdn Bhd – George Town, Pulau Pinang – MYS CTSM PG – Transaction Services Professional (TSP) MYS CTSM PG – Transaction Services Professional (TSP) Primary Location: Malaysia,Pulau Pinang,George Town Education: Bachelor’s Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 16061330 Description Act as the single point-of-contact for all key clients and facilitate resolution of their queries by liaising with all the internal partners like: Operations, Compliance, Sales, Product Team, etc. Play a key role in timely resolution of queries and optimal service delivery within desired timelines Act as a focal point for all service-level initiatives Pro-actively engage Sales and Product teams and provide business leads on key parameters like: Volume, Product, Revenue trends, etc. from Key Customers Actively attempt to cross-sell Trade product offerings to Customers and track their success rates Establish healthy business relations wi… – Permanent – Full-time

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