IT Operations Lead

Job Listing No: 9740000

IT Operations Lead

Malaysia – IT Operations Lead [Description] Job Description As aligned with IT Lead, proactively engage with relevant business stakeholders to gain solid understanding of company’s processes, drive operational excellence and implement required improvements in order to effectively execute the IT engagement strategy. With the right level of protection, business continuity and overall risk management, establish secure and reliable IT operations to ensure that the implemented IT infrastructure and business applications adequately support business requirements. Responsible for the timely delivery of required IT services to support business operations. Ensure proper prioritization and timely resolution of reported incidents, mobilizing subject matter experts as needed. Accountable for the timely communication of system changes to the user community and for facilitating user readiness to adopt the changes. Regular maintenance of IT infrastructure and applications and review on IT performance mana… – Permanent – Full-time

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