Front Office Supervisor

Job Listing No: 9740000

Front Office Supervisor

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Verdant Hill Hotel Kuala Lumpur

OBLIGATION:          

Internal Customers:-

To work timely, complete and willing service in response to special situations and urgent requests whilst maintaining a good working relationship

External Customers:-

Ensuring that every guest are satisfied by providing prompt, consistent, efficient, smooth and anticipation service at all times.

PRODUCTS PRODUCED:   

Anticipate guest needs

To supervise the bellman and doorman manning and to facilitate the creation of a favorable and hospitable environment for arriving and departing guest accordingly

Ensure that have a complete knowledge of the hotel, surrounding services, facilities, local attractive etc.

Assists guest with tours, transportation arrangement, airlines confirmation and any other reasonable service that we can provide to the guests

Co-ordinate with the hotel limo operator for the airport inbound and outbound

Each associate is expected to carry out all the responsibility from the management which is capable of performing

PEOPLE YOU SERVE: Internal and External customers

Location: Bukit Bintang, Kuala Lumpur.

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