Front Desk Assistant (KLCC)

Job Listing No: 9740000

Front Desk Assistant (KLCC)

GENO Management Solutions Sdn Bhd – Kuala Lumpur city centre, Kuala Lumpur – Responsibilities Deliver excellent customer service to all guest to ensure quality service throughout their stay. In charge of registration of guests at check-in, identification checked, all pertinent information is obtained, confirmation sheet is printed and signed by guest. Assists in pre-registration and blocking of rooms for reservations. Understand and adhere to all front desk cashiering duties, including proper credit and cash handling policies and procedures. Comprehend and communicate efficiently between relevant department/ guest on room status, locations, availability and rates. Maintaining front desk tidiness and presentable. Coordinates room status updates with the housekeeping department by notifying housekeepers of all checkouts, late checkouts, early check-ins and special requests. Requirements Minimum SPM and Certificate in Hospitality will be an advantage. Good command of spoken English, Bahasa Malaysia and preferably Mandarin speaking. Has experience in… – Permanent – Full-time

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