Delivery Technician

Job Listing No: 9740000

Delivery Technician

IHS Markit – George Town, Pulau Pinang – General Job Duties: Maintains high volume group inbox – handling day to day requests within established team SLAs Runs recurring and one-time list requests on various entitlement systems (queries shared by Data Quality Analyst) Troubleshoots customer access issues Answers complex questions and requests from our internal customers Identifies and shares systems enhancement ideas with team Strictly adheres to internal policies and guidelines Demonstrates an in-depth knowledge of job related tools and applications Maintain a 100% compliant control environment for both SOX and non-SOX processes. Specific Job Duties: Able to work independently on various projects and tasks as delegated by team leader within project timeframe Supports delivery coordinators by answering process and system related questions Completes account and data cleanup tasks as requested which often involve complex account setups, account research and data validation as well as user reconciliation Completes… – Permanent – Full-time

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