Customer Service Executive

Job Listing No: 9740000

Customer Service Executive

Telecontinent Sdn Bhd – Kuala Lumpur – Job Responsibility Excellent telephone etiquette with ability to remain professional, confident, and patient at all times; Able to handle incoming customer enquiries over the telephone by providing accurate, efficient, and quality service that exceeds customers’ expectations; Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner; Possess strong analytical skills to identify cause of problems and recommend solutions; Excellent interpersonal skills with strong questioning and listening skills and the ability to communicate with a wide range of people; Ability to work under pressure and with minimum supervision; and Ability to multi-task and with good attention to detail. Job Requirements Minimum STPM or diploma holders with minimum 2 years related working experience in service industry, preferably in contact center; Strong communication skills, both written and verbal; Degree in any field but fresh graduat… – Permanent – Full-time

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