Customer Service Executive

Job Listing No: 9740000

Customer Service Executive

Petaling Jaya, Selangor, Malaysia
My World Logistics Sdn Bhd

Responsibilities:

  • Handle inbound calls from customer regarding enquiry, complaints.
  • To monitor the job list and ensure delivery deadline are met.
  • Deliver and provide accurate responses to customers /drivers/ Client.
  • Manage customer’s expectations and display ownership for customer’s requests.
  • Liaise with appropriate departments to resolve issues brought up by customers.
  • Support Team Leader and Managers to continuously review processes, identify and resolve service gaps through constructive feedback and implement process improvements where appropriate.
  • To assist with other daily operations as and when needed.

Requirements: 

  • Candidate must possess at least a SPM, Diploma equivalent in any field.
  • Required skill(s): Good communication skills.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • Able to communicate in English and Bahasa Melayu.
  • Pleasant personality, committed and responsible.

Please contact Priya on 018-2900081 or email your CV.

Apply for this job.




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