Customer Service cum Marketing Exec

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
World Venture Solution Sdn Bhd

Job scope:
-To handle and provide solution to customers’ request/complain promptly, accurately and professionally

-Gather customers’ feedback to enhance customer experience

-Build and manage the company’s social media profiles and presence including Facebook, Twitter and additional channels that may be deemed relevant

-Create shareable content appropriate for specific networks to spread both our brand and contents

-Monitor and engage in relevant social discussions about our company from both existing leads and customers as well as from new audiences

-Plan and execute all web, marketing database, email, social media and other relevant channels

-Handle special projects, ensuring timely delivery of projects

-Able to work under pressure and when required outside business hours

Requirements:
-Possessed a minimum of SPM

-Computer literate and proficient in Microsoft Office and social media platform

-Required languages: English, Malay, Chinese

-Good communication, motivated, positive, willing to learn and work in a team

-Must be able to work on shift, including weekends and public holidays

-Must be willing to work in Cheras / Balakong