Customer Service Assistant

Job Listing No: 9740000

Customer Service Assistant

B Legend Sdn Bhd – Kota Damansara, Selangor – Job Responsibility Communication with overseas partners, customers, and vendors. To handle all jobs related to the industry Must abide to Multi-tasking requirements working as a team – cooperate among all depts Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers’ problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Review policy terms to determine whether handling compliance. Maintain and update SOP and record. Following process and procedure of the Company. Job Requirements Minimum Diploma or higher. Fluent in English & added advantage in Chinese. Have computing knowledge such as Words, Excel. Pleasant looking with good attitude Cheerful, Self-motivated and independent. Languages : English, BM, and preferably Mandarin (sp… – Permanent – Full-time

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