Client Service Representative / Client Service Assistant

Job Listing No: 9740000

Client Service Representative / Client Service Assistant

Schawk India Private Limited. – Malaysia – Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and Client Growth teams; provides timely responses to all inquires (e.g. within one (1) business day). Attends client meetings as needed; familiar with processes, capacity, timelines, etc. Ensures high quality standards in all client deliverables. Operational Excellence Effectively coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice. Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams. Partners with the client, Client Growth, and project teams to resolve identified project issues. Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, througho… – Permanent – Full-time

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