Client Service Manager, Priority Clients

Job Listing No: 9740000

Client Service Manager, Priority Clients

Standard Chartered Bank Malaysia Berhad – Kuala Lumpur – Introduction 1 Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good. See our Brand and Values ETB Servicing · To proactively handle Priority & Personal Banking clients’ service issues and complex needs for branch walk-in clients. · To provide administrative support to Relationship Managers to deal with ongoing client service issues, on-boarding of new clients/products, and ongoing monitoring processes. · Educate and steer client towards interactions with the bank via online, machine channels. · To proactively refer business to Relationship Managers. · Any additional service focused mandates to be discussed separately. KEY RESPONSIBILITIES 1. Fulfillment (remote & in person) To assist Priority Banking clients with fulfilment of sales, including all necessary documentation and paperwork … – Permanent – Full-time

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