Client Service Executive

Job Listing No: 9740000

Client Service Executive

Petaling Jaya, Selangor, Malaysia
Beacon International Specialist Centre Sdn Bhd

  • Seek opportunities to propose solutions and improvements as related to products/services usage to chinese medical practitionar. 
  • Work closely with chinese medical practitionar to understand customer’s pain points and effectively link product features and benefits to customer’s needs to help promote sales
  • To formulate and undertake any other public relation related activities of the hospital
  • At all times portraying and enhancing a positive image of the hospital
  • Participate and undertakes in all marketing and promotional initiative of events, such as road shows, exhibitions, promotions, both locally and abroad
  • To constantly undergo related trainings, quality initiatives, seminars and conferences as introduced by the Management
  • To undertake any other jobs as may be assigned by the Management from time to time, including out-bound/outstation assignment
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports
  • Responsible for sales and marketing activities for all products/services to chinese medical practitionar
  • Undertake and perform sales and marketing activities, focusing on achieving targeted KPI set for products/services assigned
  • Responsible to introduce and promote BISC and its services to all chinese medical practitionar professionals
  • Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
  • Develop effective working relationships with customers through regular meetings and identify and obtain further revenue and business development opportunities
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