Client Centre Exec-Service

Job Listing No: 9740000

Client Centre Exec-Service

Standard Chartered Bank Malaysia Berhad – Petaling Jaya, Selangor – Introduction 1 The Human Bank. W e are committed to help you further your career within Standard Chartered. To help you with your career d evelopment, you can find help and support on The Bridge . If you feel you are ready to take the next step, this role might be the next step on your career journey. We are currently looking for People § Collaborate with the team members to achieve the common objective § Display time flexibility towards shifts as per floor requirements § Adhere to the work schedule as per assigned Client Experience: § Provide personalised client service of the highest level § Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects § To introduce and educate the customer of the self service/automated banking channels and help them use the services extensively § Maintain prescribed quality levels and to convey right information to the customers and avoid mis-selling and complaints… – Permanent – Full-time

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