Citibank Berhad KL Head of Installments Lending
Citigroup – Kuala Lumpur – Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur Education: Bachelor’s Degree Job Function: Product Management Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 18042152 Description Function Background/Context: Responsible to lead the team to drive Customer Retention through proactive and reactive retention actions based on profitability segmentation, loyalty metrics and portfolio behaviour on Cards products. This is a key component to drive Net Customer Growth for the franchise. Responsible to lead the team to drive Fee Revenue lines on Cards products by optimizing realization of Annual Fees and Risk Based Fees or any other new fee(s), increasing fee paying base, drive engagement with inactive customers and reducing revenue impact of non-profitable segments. Job Purpose: The purpose of this job is to two fold: Achieve Cards P&L plan goals for the fee lines. Achieve the established goals for Retention (Net Customer Growth… – Permanent – Full-timeApply for this job.