Assistant Manager, Customer Service Support

Job Listing No: 9740000

Assistant Manager, Customer Service Support

Malaysia – Assistant Manager, Customer Service Support [Description] Your new company The client is a leading Takaful operator in Malaysia with a strong global presence. They specialize within various areas of life insurance and have a reputation for developing some of the best in the industry. With great development both internally as well as across the Takaful industry, they are currently seeking an Assistant Manager for their Customer Service Support team. Your new role As an Assistant Manager, your core responsibility is to assist in managing the overall operational functions of the Service Delivery function. You will work very closely with internal stakeholders to recognize any gaps in delivery, and thus develop and implement solutions to drive customer experience and business performance. What you’ll need to succeed Ideally, you should have at least 5 years of experience in a similar capacity within the insurance/Takaful industry. You will also be highly analytical and strong in ide… – Permanent – Full-time

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