Account Executive

Job Listing No: 9740000

Account Executive

Aima – Kuala Lumpur – Responsibilities Operate as the lead point of contact of AIMIA for any and all matters specific to your client Develop a trusted advisor relationship with key client stakeholders Ensure the quality of deliverables to meet requirement and timeline Be an overall coordinator of loyalty program management Plan and execute targeted promotion campaigns Collaborate with IT team and ensure stable operation of the loyalty systems that AIMIA provides to the client. Cope with data analysts and consultants to provide KPI reports and provide insights and effective recommendations for future improvement Work with Reward sourcing and fulfilment vendor to manage reward catalog Addresses customer inquiries escalated by CR agency related to the Loyalty program Create business requirement documents Raise tickets for incidents or enhancement requests. Align on timeline with all stake holders and monitor/coordinate process Communicate clearly the progress of monthly/quarterly initiatives t… – Permanent – Full-time

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